2015 White House Conference on Aging

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Nora Super and others at Listening Sessions 2014

19. June 2015 14:57
by WHCOA Blog Contributor
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Toward Greater Justice for Our Nation’s Elders

19. June 2015 14:57 by WHCOA Blog Contributor | 5 Comments

By Stuart F. Delery, Acting Associate Attorney General, U.S. Department of Justice

Earlier this week President Obama issued a proclamation designating Monday, June 15, 2015 as World Elder Abuse Awareness Day. The President called on all Americans to observe the day by “learning the signs of elder abuse, neglect, and exploitation, and by raising awareness about this important public health issue.” On Tuesday, Cecilia Muñoz, Assistant to the President and Director of the Domestic Policy Council, welcomed fifty advocates, physicians, prosecutors, researchers, representatives of financial institutions, and state and local government officials to the White House for an Elder Justice Forum to talk about how best to address and prevent elder abuse and financial exploitation. With more than 40 million Americans already older than 65, and with 10,000 more Americans joining their ranks every day, these are issues of increasing urgency.  


The White House meeting participants clearly understood this urgency, and came to the Elder Justice Forum with innovative ideas for strengthening law enforcement and prosecutorial efforts in this arena; supporting research and victim services; and preventing and combatting elder financial exploitation. As the meeting participants shared their ideas with each other and with the senior Administration officials attending the forum, I was struck by several common themes:    

We should employ multi-faceted, multi-cultural, and multi-disciplinary approaches to combat the mistreatment of older Americans. Victims of elder abuse and financial exploitation are likely to have contact with many different professionals in their communities. Unless those professionals – including 911 operators, emergency medical technicians, law enforcement officers, postal workers, health care providers, and bankers – are trained to ask the right (and culturally-appropriate) questions, to share information with one another, and to report their concerns to a single point of contact (such as a dedicated elder abuse prosecutor or case manager), many of our family members, friends, and neighbors will continue to suffer in silence.        

We need to know more to do more. Our understanding of elder abuse lags far behind our knowledge of child abuse and domestic violence – a fact that is both alarming and unacceptable. While we have made some inroads on the research front, we must redouble those efforts and identify the factors that leave older adults vulnerable to mistreatment, screening tools for recognizing victims, and effective interventions to address and prevent mistreatment.


Cecilia Muñoz, Assistant to the President and Director of the Domestic Policy Council; Nora Dowd Eisenhower, Assistant Director, Office for Older Americans, Consumer Financial Protection Bureau; Julie McEvoy, Deputy Associate Attorney General, U.S. Department of Justice; Kathy Greenlee, Administrator, Administration for Community Living, and Assistant Secretary for Aging, U.S. Department of Health & Human Services; Nora Super, Executive Director, White House Conference on Aging; and Caroline Bettinger-Lopez, White House Advisor on Violence Against Women at the White House Elder Justice Forum on June 16, 2015. 

We can work better by working together. By far, the need to work together was the most resounding theme to echo throughout the day. Elder abuse, neglect, and financial exploitation do not recognize cultural, demographic, or geographic boundaries, and our efforts to develop sustainable and effective solutions must cross the same lines. While I am proud of the Administration’s elder justice work to date, we can achieve even more by working with our colleagues in state and local government and the private sector to improve the quality of life for this vulnerable – and growing – population.  

This week’s Elder Justice Forum, as well as the White House Conference on Aging in July, will create significant momentum behind this critical cause, and an opportunity to make meaningful progress in the fight against elder abuse and financial exploitation. We should seize that opportunity, because we owe our nation’s seniors nothing less.

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Comments (5) -

Beautifully stated...I would just emphasize the need to support existing service providers, working on this cause.  Adult Protective Services is critically underfunded, impacting both access and quality of care for those older adults that deserve it..  It has been an honor to research the Los Angeles County Elder Abuse Forensic Center, where preliminary findings show a positive value-added impact, with Dr. Homeier's team, when compared with usual APS services (Navarro, Gassoumis, & Wilber, 2013).

Elder Abuse workers need to pay more attention to complaints from children of the abused person. Not all abuse is easily observed. Verbal abuse and threats, neglecting to feed or provide water, and spouse spending so much money that the victim has to sign for a mortgage on a house he bought for cash are abuse. Hippa prevents the victim from getting help. More elder abuse workers won't solve the problem until someone finds a way to help home bound victims.

Nice words by the Elder Justice Forum but in the real world elder abuse and fraud are increasing at an alarming rate. The new estimate by True Link Financial study just released new information that raises the old estimate of elder financial abuse from $2.9 billion to $36.5 billion. The government really has no idea what the real statistics for elder abuse are.

We witnessed in Arizona a senior living facility abuse and defraud 66 people in Arizona. The senior living facility was run by a convicted Medicare Fraud Felon that made his living scamming the government and elderly.

Some of the elder abuse crimes were:

1.  withholding essential services (blocking the delivery of medications/failing to repair of air condition units),
2.  damaging apartments and suing the former senior residents for the damages,
3.  impersonating a doctor to get confidential medical records,
4.  Charging extra fees for service dogs, dead residents, and unused parking spaces,
5.   misdating leases and altering contracts,
6.   slander and rumor spreading,
7.   blocking seniors from activities,
8.   threats and abusive notices on the senior's apartment door,
9.   serving sub-quality food, failing to maintain a clean pool, and failing to remove cockroaches and toxic mold from the senior apartment house, and
10.  misuse of the legal system with baseless lawsuits.

All our and other residents complaints to the police, attorney general, and HUD went unanswered and were closed without any real investigation. So far 38 of those 66 elder abuse cases have died without any justice, including my 93-year old aunt.

My wife, Carol, received no justice when the apartment management refused two written Reasonable Accommodation Requests by a Disabled Person to allow the continued delivery of her anti-liver rejection medication. The senior apartment house refused to remove the toxic mold from our apartment and refused to give us a mold free apartment. Our Senator John McCain told us to hire a lawyer and could not even help on the illegal $450 fee charged for a licensed service dog.

The police told us they did not have the manpower or interest to worry about elder abuse crimes. We had to hire a retired policeman and private investigator to take the abused seniors statements before they died. All this was written up in THE SUN GROVE RESORT VILLAGE ELDER ABUSE STORY that went to the United States Senate-Special Committee on Aging. They all did nothing.

We speak and write about the elder abuse problem because we do not want others to suffer the way we did. We had that senior living apartment manager put back in jail for parole violations. We got a 43-year prison sentence for the Ponzi Scam felon that created this elder abuse scam that destroyed 23 senior living facilities.

That is the real world and not  this typical politician and bureaucrat "Spin" to keep their jobs.

My top 5 suggestions for a greater commitment towards elder justice:

1. Find a way to fund front line Adult Protective Service programs commensurate with existing Child Protective Service programs. There seems to be no logical reason why typically there are ten CPS case workers to every one APS case worker.

2. Persuade every elected prosecutor in this country that Elder Abuse is not only an escalating crime but is as serious a problem as child abuse and domestic violence; and that financial exploitation cases should not be immediately regarded as “just a civil matter” without a proper understanding of cognitive impairment and undue influence issues.

3. Create a national database/registry to collect information on elder abuse convictions, perpetrators and scams that can be accessed by law enforcement and local prosecutors.

4. Look towards creating a uniform consistent definition of the elder victim, based on age rather than “vulnerability”. Too many prosecutors avoid using their state statute because the burden of proving “vulnerability” is too time consuming.

5. Track down the money that con artists typically extract from victims via the grandma, IRS or sweepstakes scams - in an effort to prove that some of this money is ending up in the hands of people who want to harm our nation.

Please include as elder abuse the use of antipsychotic drugs in long-term care facilities, even in those that are highly rated.  This problem is seldom taken seriously and under investigated, particularly in cases of persons of very advanced age.  

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